In addition to the host’s misleading profile, she claims that she was treated more like an unpaid employee than a volunteer at the hostel.
Despite having agreed to complete social media tasks, Saiz Bilbao was instead told to clean the hostel’s toilets and other areas — at first a little every other day, then every day, then for eight hours per day.
Saiz Bilbao says she wasn’t provided with any protective equipment or formal training on handling the toxic chemicals she was using. “The bleach was burning my fingers,” she tells CNN.
According to Saiz Bilbao, the final straw came when she discovered her belongings had been rifled through, and the $400 she had stored in her backpack’s hidden compartment was gone.
After telling her manager that she wouldn’t be continuing on at the hostel as a result, Saiz Bilbao says she was offered $50 in exchange for not posting a negative review on the online platform that had advertised the role. She refused.
https://edition.cnn.com/2025/10/31/travel/voluntourism-opportunities-success-disaster
Teve gente que reclamou: